
Personal and Non-commercial Use Limitation
The services on this web site are intended for the personal, non-commercial use of persons 13 years of age and older.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from,
transfer, or sell any information, software, products, or services obtained from this web site.
Links to Third Party Web Sites
Sites linked to this web site may not be under the control of OutShyne Studios'. OutShyne Studios is not responsible
for the contents of any linked site, any link contained in a linked site, or any changes or updates to such sites.
OutShyne Studio is not responsible for webcasting or any other form of transmission received from any linked site.
OutShyne Studios is providing these links to you only as a convenience, and the inclusion of any link does not imply
endorsement by OutShyne Studios of the site.
Contests
From time to time, OutShyne Studios may conduct contests. See the Official Contest Rules for the relevant contest
for specific rules.
Unsolicited Idea Submission Policy
Neither OutShyne Studios, nor any of its employees, accept or consider unsolicited ideas, including ideas for new
advertising campaigns, promotions, or marketing techniques. Please do not send any original creative artwork,
samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes
when OutShyne Studio's marketing strategies or services seem similar to ideas submitted to OutShyne Studios. If you
decide to send your ideas, OutShyne Studios makes no assurances whatsoever that such information will be treated
as confidential or proprietary.
Discovery & Orientation
An initial meeting is scheduled at OutShyne Studios (usually) to familiarize your team with our job methodology,
project timelines,content submittal, image selection, etc.
·In this meeting we will discuss and review your “best use” business categories, competitive advantages, and other
services as specified in your contract, as required for each project. This is then finalized, usually through e-mails,
meetings, and net meetings, after making all necessary updates.
·Once we have an approved outline or content for said media we then proceed to design a “comp” of your project(s).
Projects are completed in order as requested by client, one project at a time.
·For print media the design is started as soon as images and approved text have been received.
·After final approval and full payment, files are released or uploaded as requested. Changes to any graphics or text, after
approval will be billed.
Print & Exhibit Media Standards
·Print Media and exhibit concept based on discussions with 2 revisions for concept optimization. Multiple concepts can be
purchased if desired for $1,000 each, if you prefer to view multiple ideas before choosing a direction. Custom illustration
and/or image enhancements/repairs are additional.
·Logos will receive at least 3 variations of our concept. Additional concepts can be purchased for $1,000 each if
requested. (Our standard logo pricing is based on a single concept, as it is our most popular service, and we do not want
to charge in advance for something that may not be needed, however some companies prefer to see multiple and unique
concept, which is easily added if requested) Logos will be provided in your choice of Tiff or JPEG in 2 sizes. Additional
formats can be created for screen-prints, B&W, animation etc for additional costs.
·Fixing and optimizing images.
·Font selections.
·Pre-pressing for production (with print contract).
·Exhibits require both design and building because of their incredibly large file size. The building time is unknown in
advance and will be billed hourly.
Fine Art - Oil Paintings
Consist of ordering Custom Size Canvas / Special FX Paint and Brush / Custom Stretching of Canvas.
Murals
Characters and Cartooning Back Drop.
Room Make-overs
Custom detailing on walls and/or borders (price depending on theme and wall size).
Inquire within for availability and scheduled dead line.
Basket Asamble
Occasions: Birthdays / Mother's Day / Valentine / Easter / Christmas.
Image Selection
Image Selection is a critical part of the design process. Once images are selected, we can purchase them for you at an
additional cost for time and expenses. There are several ways to get the images you need to enhance your corporate image:
·Customer Provided.
·Digital Royalty Free or Rights-managed images via several of our recommend web sites.
·Photo Shoots – Billed hourly for photographer and models.
·Custom Illustration, Renderings of a Defined Object – OutShyne Studios can create a desired image in 3D or as an
illustration to get that unique look of hard to capture imagery/scenes. Additional costs apply.
Content Submittal - VERY IMPORTANT:
All content (web & print projects) provided before or after marketing and web review must be submitted in MS WORD
documents and zipped into one file folder. Each Word document should contain the exact text you wish displayed on your
site/print media and is titled according to the category previously approved in your outline, where applicable.
Images provided or downloaded can be either ready to use as is, or require a lot of work. If your chosen image needs
customization other than sizing or coloring it will incur additional charges. Charts, PowerPoint Docs, graph, etc. is assumed to
be ready to use, and customization or re-rendering of these documents is extra, unless specifically referred to in your contract.
Marketing Optimization & Architecture
Upon receiving your technical copy, our job will be to enhance the document’s effectiveness and marketing message using
headers, sub headers, revised body treatment, visual structuring, benefit oriented bullets and key points, calls to actions, etc.
We call this Persuasive Architecture, or more simply, marketing optimization. We will then resubmit this information back to you
for approval of the content; however at this time the document will not be proofed.
Proofing
We allow our clients the option to choose their own proofing methods or use our highly effective proofreading service for $55
per page. Marketing writers are much more creative and sales oriented in their writing, thus we highly recommend proofing
before final approval. Our proffers are very, very good, and can find a dozen mistakes in any daily newspaper, reviewed by
several editors the night before! We will then resend you the documents after they have been proofed by our proofreading
service for your final review and approval of the text. We have found by combing the talents of creative and marketing and
optimization followed by a detailed review by a proofing and English/Grammar expert that the synergy allows for exceptional
result oriented copy.
*Regardless which proofreading option you choose, The OutShyne Studios is not responsible for any “typos” or errors in any
document that is ultimately approved for production by the client.
1.1 Copy, Creative & Usage Rights
OutShyne Studios maintains certain rights to all of our designs. Client maintains ownership of designs contracted for its
original and intended use only. We will provide you with a “flattened” copy of your job upon request. Creative and Marketing
ideas belong to OutShyne Studios and may be used only as specifically contracted for. Written permission must be granted by
OutShyne Studios for any other use of ideas, copy or “live” graphic files.
1.2 Price Quotes / Work Orders
When a price quote or work order is offered it expires on the expiration date. If no expiration date is given a 5 day grace period
is allocated weekends or not excluded. Outshyne Studios can be reached 24/7. If you wish to accept the quote you may
submit the signed document via fax or email.
1.3 Late & Legal Fees
Legal fees and late fees are applied monthly to all bills 30 days past due. Late fees are 2% of contract total, and are applied
monthly until account is paid in full. ImageWorks reserves the right to collect full legal fees, should legal action be required to
secure a debt. Client authorizes use of small logo/web address for ImageWorks on print pieces, web sites and e-mails for the
purpose of identifying the designer (OS).
1.4 Completion Dates & Rush Charges
All projects will be completed ASAP, as the process allows. All content and materials that are needed must be provided to OS
before a timeline can be issued. If you need a firm due date, we can note it in your contract, however RUSH fees may apply.
Rush charges vary with each project and the amount of time allotted, ranging from 25-200%.
1.5 Revisions
OS requires completion of our web-based revision form or a signed fax with the revision number typed into the subject line,
accompanied by our revision form noting a fax is also provided. Revisions must be submitted within 3 business days of
notification or your project will be delayed. E-mailed revisions will not be accepted, as they are impossible to track efficiently.
1.6 Timelines
Because of the nature of design and consulting work, and the dependency for client feed back, response and client
responsibilities, these timelines are subject to change and are not guaranteed.
·Revisions to comps
3-5 business days from receipt of online revision form or properly documented fax. Lengthy revisions may
take longer.
·Printing (If applicable)
5-10 business days after approval of printer proofs.
·Final pre Press version of print media
5-10 business days from approval of comp and final text.
1.7 Cancellation/Legal
Either party may cancel this contract at any time. If a project is canceled after the start of creative ideas and marketing direction
and/or design services have been discussed, the initial and all subsequent payments made or due at that time, shall be
forfeited. Neither party in any circumstances shall be held liable for alleged loss of income or other damages that exceed the
amount paid. Disputes are to be settled by independent arbitration.
1.8 Payment Terms
OutShyne Studios requires a 40% non-refundable payment to initiate a new project, a 30% payment upon approval of each
relative design concept, and the 30% balance due upon completion. OS reserves the right to require payment by cashiers
check or money order.
TERMS OF USE AND AGREEMENTS
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